FAQ
How to get support?
- Please fill out the form on this page and create a service ticket.
- Our service team will strive to respond to your request within 24 hours.
- If you do not see our response, please make sure to check your spam folder.
Can I speak with someone?
- Yes absolutely! We offer a toll-free hotline at 1-888-262-2211.
- Our service time is 7am to 3pm PST, Monday to Sunday, except statutory holidays.
- If our agent could not answer your questions on site via the phone, they will take down your request and forward it to our specialists.
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