Support Center

FAQ

How to get support?

1. Please fill out the form on this page and create a service ticket.
2. Our service team will strive to respond to your request within 24 hours.
3. If you do not see our response, please make sure to check your spam folder.

Can I speak with someone?

• Yes absolutely! We offer a toll-free hotline at 1-888-262-2211.
• Our service time is 7am to 3pm PST, Monday to Sunday, except statutory holidays.
• If our agent could not answer your questions on site via the phone, they will take down your request and forward it to our specialists.